Home Leasing Named Top Workplace in Rochester for Third Year in a Row

Malorie Lebeau 03/25/2021

As employers take extraordinary steps to meet the needs of workers and customers during the pandemic, the Top Workplaces awards are recognizing those efforts.

Survey feedback from employees is the sole basis for determining Top Workplaces. And that feedback serves as the ultimate test of how employers are responding in the age of COVID.

“In times of great change, it is more important than ever to maintain a connection among employees,” said Eric Rubino, Energage CEO. “When you give your employees a voice, you come together to navigate challenges and shape your path forward based on real-time insights into what works best for your organization.”

This marks the eighth year the Democrat and Chronicle has partnered with Philadelphia-based Energage to rank the Top Workplaces in the Rochester metro area. The foundation of the program is a scientific survey of employees who rate their workplace culture. The feedback also gives companies insights about what makes them unique.

Watch live:2021 Rochester Top Workplaces awards

Combined, the companies surveyed for the 2021 program employed 11,088 in the Rochester metro area. Of employees who received questionnaires, 7,293 responded, either on paper or online. For 2021, 60 employers earned recognition as Top Workplaces.

The employee engagement survey of 24 questions gathers responses regarding issues relating to workplace culture:

Alignment – where the company is headed, its values, cooperation, effective meetings
Coaching – managers care about concerns, are helpful, encourage employee development
Connection – employees feel appreciated, work is meaningful, working at full potential, feel informed
Engagement – productivity, retention, recruiting
Leadership – confidence in company leaders
Performance – execution, open-mindedness, innovation, clued-in leadership
The Basics – pay, benefits, work/life flexibility, training, expectations

Employers that score high enough are recognized as Top Workplaces. Employers are ranked within size groups to accurately compare results. Energage also determines special award winners based on standout scores on specific survey topics.

Wonder why a particular company was not on the list? Perhaps it chose not to participate, or it did not score well enough in the survey. Energage sometimes disqualifies employers based on questionable results detected through statistical tests it runs to ensure organizations are accurately administering the survey.