Shelby Smith joined Home Leasing in 2016. She serves as Regional Leader for Property Management where she oversees seven communities in two states. Her responsibilities include assessing growth opportunities, monitoring compliance with tax credit programs, implementing resident service plans, training and advising community leaders on best practices for day-to-day operations and administering finances for each community.
Shelby brings three years of experience to the Home Leasing team. Before Home Leasing, she worked for Conifer Realty, first as a Leasing Consultant and then as Property Manager. Her work included leasing, maintaining program compliance, resident satisfaction, oversight of maintenance personnel, budgeting and tracking community costs, and dispute resolution.
Shelby received a Bachelor of Science degree in Business Administration from the State University of New York at Owego. She is certified as a Tax Credit Specialist, Occupancy Specialist and Blended Occupancy Specialist. Shelby has completed Boston Post’s Reasonable Accommodations and General Overview training and is a member of the National Center for Housing Management (NCHM), the Institute of Real Estate Management (IREM), and Rochester Young Professionals.